10. NOKIA One-Year Limited
Warranty
Nokia Inc. (“Nokia”) warrants that this cellular phone (“Product”)
is free from defects in material and workmanship that result in
Product failure during normal usage, according to the following
terms and conditions:
1. The limited warranty for the Product extends for ONE (1) year
beginning on the date of the purchase of the Product.
2. The limited warranty extends to the original purchaser of the
Product (“Consumer”) and is not assignable or transferable to
any subsequent purchaser/end-user.
3. The limited warranty extends only to Consumers who
purchase the Product in the United States.
4. During the limited warranty period, Nokia will repair, or
replace, at Nokia's option, any defective parts, or any parts that
will not properly operate for their intended use with new or
factory rebuilt replacement items if such repair or replacement
is needed because of product malfunction or failure during
normal usage. No charge will be made to the Consumer for any
such parts. Nokia will also pay for the labor charges incurred by
Nokia in repairing or replacing the defective parts. The limited
warranty does not cover defects in appearance, cosmetic,
decorative or structural items, including framing, and any non-
operative parts. Nokia's limit of liability under the limited
warranty shall be the actual cash value of the Product at the
time the Consumer returns the Product for repair, determined by
the price paid by the Consumer for the Product less a
reasonable amount for usage. Nokia shall not be liable for any
other losses or damages. These remedies are the Consumer’s
exclusive remedies for breach of warranty.
5. Upon request from Nokia, the Consumer must prove the date
of the original purchase of the Product by a dated bill of sale or
dated itemized receipt.
6. The Consumer shall bear the cost of shipping the Product to
Nokia in Melbourne, Florida. Nokia shall bear the cost of shipping
the Product back to the Consumer after the completion of
service under this limited warranty.
7. The Consumer shall have no coverage or benefits under this
limited warranty if any of the following conditions are applicable:
a) The Product has been subject to abnormal use, abnormal
conditions, improper storage, exposure to moisture or dampness,
unauthorized modifications, unauthorized connections,
unauthorized repair, misuse, neglect, abuse, accident, alteration,
improper installation, or other acts which are not the fault of
Nokia, including damage caused by shipping.
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b) The Product has been damaged from external causes such
as collision with an object, or from fire, flooding, sand, dirt,
windstorm, lightning, earthquake or damage from exposure to
weather conditions, an Act of God, or battery leakage, theft,
blown fuse, or improper use of any electrical source, or damage
caused by the connection to other products not recommended
for interconnection by Nokia.
c) Nokia was not advised by the Consumer in writing of the
alleged defect or malfunction of the Product within fourteen
(14) days after the expiration of the applicable limited warranty
period.
d) The Product serial number plate or the accessory data code
has been removed, defaced or altered.
e) The defect or damage was caused by the defective function
of the cellular system or by inadequate signal reception by the
external antenna.
8. If a problem develops during the limited warranty period, the
Consumer shall take the following step-by-step procedure:
a) The Consumer shall return the Product to the place of
purchase for repair or replacement processing.
b) If “a” is not convenient because of distance (more than 50
miles) or for other good cause, the Consumer shall ship the
Product prepaid and insured to:
Nokia Inc.
Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL. 32901
c) The Consumer shall include a return address, daytime phone
number and/or fax number, complete description of the problem,
proof of purchase and service agreement (if applicable).
Expenses related to removing the Product from an installation
are not covered under this limited warranty.
d) The Consumer will be billed for any parts or labor charges
not covered by this limited warranty. The Consumer will be
responsible for any expenses related to reinstallation of the
Product.
e) Nokia will repair or authorize the repair of the Product under
the limited warranty within 30 days after receipt of the Product
by Nokia or an Nokia authorized service center. If Nokia cannot
perform repair covered under this limited warranty within 30
days, or after a reasonable number of attempts to repair the
same defect, Nokia at its option, will provide a replacement
Product or refund the purchase price of the Product less a
reasonable amount for usage.
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f) If the Product is returned to Nokia during the limited warranty
period, but the problem with the Product is not covered under
the terms and conditions of this limited warranty, the Consumer
will be notified and given an estimate of the charges the
Consumer must pay to have the Product repaired, with all
shipping charges billed to the Consumer. If the estimate is
refused, the Product will be returned freight collect. If the
Product is returned to Nokia after the expiration of the limited
warranty period, Nokia's normal service policies shall apply and
the Consumer will be responsible for all shipping charges.
9. The Product consists of newly assembled equipment that
may contain used components that have been reprocessed to
allow machine compliance with Product performance and
reliability specifications.
10. ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR
FITNESS FOR A PARTICULAR PURPOSE OR USE, SHALL BE
LIMITED TO THE DURATION OF THE FOREGOING LIMITED
WRITTEN WARRANTY. OTHERWISE, THE FOREGOING
LIMITED WARRANTY IS THE CONSUMER'S SOLE AND
EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. NOKIA SHALL NOT
BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSS OF
ANTICIPATED BENEFITS OR PROFITS, LOSS OF SAVINGS OR
REVENUE, PUNITIVE DAMAGES, LOSS OF USE OF THE
PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF
CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT OR
FACILITIES, DOWNTIME, THE CLAIMS OF ANY THIRD
PARTIES, INCLUDING CUSTOMERS, AND INJURY TO
PROPERTY, RESULTING FROM THE PURCHASE OR USE
OF THE PRODUCT OR ARISING FROM BREACH OF THE
WARRANTY, BREACH OF CONTRACT, NEGLIGENCE,
STRICT TORT, OR ANY OTHER LEGAL OR EQUITABLE
THEORY, EVEN IF NOKIA KNEW OF THE LIKELIHOOD OF
SUCH DAMAGES. NOKIA SHALL NOT BE LIABLE FOR DELAY
IN RENDERING SERVICE UNDER THE LIMITED WARRANTY,
OR LOSS OF USE DURING THE PERIOD THAT THE
PRODUCT IS BEING REPAIRED.
11. Some states do not allow limitation of how long an implied
warranty lasts, so the above one-year warranty limitation may
not apply to you (the Consumer). Some states do not allow the
exclusion or limitation of incidental and consequential damages,
so certain of the above limitations or exclusions may not apply
to you (the Consumer). This limited warranty gives the Consumer
specific legal rights and the Consumer may also have other
rights which vary from state to state.
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12. Nokia neither assumes nor authorizes any authorized service
center or any other person or entity to assume for it any other
obligation or liability beyond that which is expressly provided for
in this limited warranty including the provider or seller of any
extended warranty or service agreement.
13. This is the entire warranty between Nokia and the Consumer,
and supersedes all prior and contemporaneous agreements or
understandings, oral or written, and all communications relating
to the Product, and no representation, promise or condition not
contained herein shall modify these terms.
14. This limited warranty allocates the risk of failure of the
Product between the Consumer and Nokia. The allocation is
recognized by the Consumer and is reflected in the purchase
price of the Product.
15. Any action or lawsuit for breach of warranty must be
commenced within eighteen (18) months following delivery of
the Product.
16. Questions concerning this limited warranty may be directed
to:
Customer Service, USA
Nokia Inc.
7725 Woodland Center Boulevard, Suite #150
Tampa, FL 33614
Telephone: 1-888-NOKIA2U (1-888-665-4228)
Facsimile: (813) 249-9619
TTY Users: 1-800-24NOKIA (1-800-246-6542)
17. The limited warranty period for Nokia supplied attachments
and accessories is specifically defined within their own warranty
cards and packaging.
© Nokia is a registered trademark of Nokia Corporation.
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